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Case Studies and
Supporting Documents

Implementing a regional workplace prevention and voluntary testing programme for a major automotive company using existing project management expertise.


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Company:Industry:Country:Disease:Last Updated:
General Motors (GM)AutomotiveThailandHIV/AIDSJune 2004

Key Questions
• How can other multinationals adapt this programme initiation and implementation model for success in their companies?
• Can other smaller companies in Thailand piggy-back on these existing tools and processes to reduce the investment required to implement a prevention programme?
• Although the programme is successful in measuring activities, how can the project team ensure that it achieves the desired outcomes?


Case Study Download the full GM HIV/AIDS Thailand Case Study or preview the first page below:

Case Study Executive Summary

OverviewGeneral Motors is a global automotive company with substantial operations and markets in the Asia-Pacific Region.
  • General Motors Corporation (GM) is the world’s largest vehicle manufacturer. The company has manufacturing operations in 32 countries and its vehicles are sold in 192 countries. In 2003, GM sold more than 8.5 million cars and trucks, representing approximately 15 percent of the global vehicle market. In 2003 GM employed 326,000 people and generated US$ 186 billion in revenues.
  • GM Asia Pacific (GMAP) includes GM’s activities: Japan, Korea, China, Association of South East Asian Nations (ASEAN) and India, and Australia and New Zealand. In 2003 GMAP employed 14,000 people and generated US$ 5.3 billion in revenues.
  • This case is illustrated with examples from a representative programme in Thailand which employs 2,500 people. GMAP locations which have, or soon will have, programmes include: Halo, India, which employs 600 people; Jakarta, Indonesia, which employs 500 people; and China which employs 9,000 people.
Business
Case
The vision of GMAP’s HIV/AIDS programme is to ensure a policy of nondiscrimination and support for those employees living with HIV/AIDS as well as to invest in prevention to reduce the incidence of HIV/AIDS in employees, their families and the communities in which GM operates and sells its products.
  • GMAP gained top management support for a regional HIV/AIDS programme after being inspired by guidance from headquarters and informed by local experts.
  • Although the company recognized the potential business threat to its employees and markets, it was motivated primarily by a belief in the principles behind corporate social responsibility and the company’s moral imperative to respond proactively towards HIV/AIDS.
  • GMAP’s two-year budget for the pilot projects in Thailand and India was US$ 50,000, which corresponds to approximately US$ 8 per employee per year.
Programme DescriptionGM’s programme focused on developing and communicating a clear workplace policy, peer education, access to voluntary counselling and testing, and community outreach activities.
  • GMAP developed HIV/AIDS programme guidelines for each plant, which included a sample workplace policy. GM Thailand developed its policy in mid-2002.
  • GMAP’s prevention and awareness programme uses peer education to train employees, managers, and families in awareness as well as prevention messages.
  • GMAP employees are encouraged to access voluntary counselling and testing services either through company facilities or through external resources.
  • While developing the workplace education content, the steering committees developed contacts with local NGOs and used these contacts to identify and select community outreach activities.
Programme
Evaluation
After a formal review process, GMAP believes that this pilot project has been successful and is in the process of rolling it out to additional facilities.
  • GM has developed the four main lessons to share with other companies: (1) use your company’s existing project management expertise (2) select motivated high-energy champions (3) look at the long-term perspective (4) don’t go it alone.
  • The project is managed by an HIV/AIDS project coordinator and guided by a steering committee. Selecting these country-resources is the first step in the project rollout.
  • GMAP evaluated this project both on a country and a regional level using standard internal tools. In addition to this, the project also received a number of external certifications and awards.
  • Based on the success of the pilot project in Thailand and India, it is being expanded to include Indonesia and China.
DocumentsCase Study GM HIV/AIDS Thailand Case Study (PDF format; 8 pages; 159k)
Supporting Document GM Asia Pacific Sample HIV/AIDS Policy (2002) (PDF format; 1 page; 58k)
Supporting Document GM Asia Pacific HIV/AIDS Programme Elements and Guidelines (2002) (PDF format; 12 pages; 80k)
Supporting Document GM Asia Pacific Project Proposal to Regional Strategy Board (February 2002) (PDF format; 23 pages; 418k)
Supporting Document GM Asia Pacific Project Update to Regional Strategy Board (October 2002) (PDF format; 16 pages; 401k)
Supporting Document GM Asia Pacific Sampe Annual Business Plan Deployment Worksheet (2002) (PDF format; 1 page; 93k)



Case studies are written by Peter DeYoung and developed in collaboration with the featured company. Supporting Documents are provided 'as is' by the contributing organization. GHI member companies and partners, the World Economic Forum and the contributing company do not necessarily subscribe to every view expressed herein. Although the GHI makes reasonable efforts to ensure the accuracy of the statements, this report should not be viewed as an external audit of the programme described. Please contact the GHI for any questions, feedback or submissions related to this case study.

Copyright © 2003 World Economic Forum
Last updated: 8 November 2005
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